Promosphere Privacy Policy

Your privacy is important to us. This policy explains what data we collect, how we use it, and your choices.

1. Introduction

Promosphere is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to provide and improve our services, ensuring a secure and efficient ecosystem for influencers and brands. The types of information we collect include:

• Personal Identification Information: We collect personal details, such as your name ,contact information and government-issued identification, such as a passport or driver's license number, for identity verification purposes and registration for an account
• Social Media Data: For influencers, we access social media data through public APIs (Meta Graph API, TikTok public API, and YouTube Data API) with your consent. This data is used for our influencer eligibility system and to generate smart profiles that include reach, engagement statistics, and growth metrics.
• Transactional Data: When you use our platform for campaigns, we collect data related to deals, including transaction size, frequency, and payment information to facilitate our escrow system.
• User-Generated Content: We store user-generated content, such as campaign proposals, digital contracts, and work links.
• Technical Data: We collect information about how you interact with our platform, including usage details, IP addresses, and information related to your device and browser. This data helps us monitor and improve our technical infrastructure.

3. How We Use Your Information

We use the collected data for the following purposes:

• To Provide Services: We use your data to match business owners with influencers, facilitate communication, manage contracts, and process secure payments.
• To Ensure Trust and Transparency: The influencer eligibility system uses your social media data to ensure only credible creators are on the platform, building a trusted environment for brand collaborations.
• To Improve the Platform: We analyze usage and performance data to enhance our matchmaking engine, optimize the user experience, and refine our analytics and reporting tools.
• To Facilitate Payments: We use transactional data to operate our payment escrow system, ensuring funds are securely held and released upon contract completion.
• For Security and Compliance: We use your data to ensure security by design and to comply with legal regulations for influencer contracts and payments.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties in the following circumstances:

• With Business Partners: We share necessary data between influencers and business owners to facilitate collaborations and enable campaign tracking and audience insights.
• With Service Providers: We use third-party services, such as public cloud providers (AWS) and payment processors (Stripe), to operate the platform. Your data is shared with these providers only to the extent necessary to perform their functions.
• For Legal Reasons: We may disclose your information if required by law or to protect our rights or the safety of our users.

5. Data Security

The security of your data is our highest priority. Our infrastructure is designed with resilience and protection at its core, leveraging a fully serverless architecture on AWS Cloud. We ensure that all data is stored in the region closest to our users, fully aligned with applicable local data protection regulations. At present, our services are hosted in Central Europe, guaranteeing that all user data remains securely stored within this jurisdiction.

6. Your Choices and Rights

You have the right to access, update, or delete your personal information. You can manage your social media connections and the data we access through your account settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of the policy. Your continued use of the platform after any changes constitutes your acceptance of the new terms.